WHERE DO WE MEET?
Every city has a different meeting point but is always centric and easy to get there, here is a list with all of our locations in google maps.
CAN I JOIN WITHOUT A BOOKING?
Of course!!! for the free tours fell free to just join, however we do appreciate if you can book so that we can know how many guests to expect and send more than one guide if necessary. In extreme cases if too many people show up without a booking and the guide is overwhelmed he/she might decline the service to guest without a booking.
For the payable tours you can also just join but also the places might be all taken if we are taking a vehicle or the meeting point could be different, please check our calendars or preferably make a booking
WHAT IS AN APPROPRIATE COMPENSATION FOR THE TOUR?
The most common question. People ask why we offer a tour at no upfront costs that other companies offer for $25-$35/person. Well, we feel that everyone should have the chance to enjoy a tour at a price you think the tour was worth, so just think of our tours as “choose your price”. However please understand the the guide only receives a fraction of the tips, the rest is used to pay for administration and publicity and other expenses, in general people give an average of $10 usd or 200 mxn per person as in any city in the world, in other words: Don’t like the tour? Don’t waste your money! Love it? Then we appreciate whatever you feel is fair for our work. We are that confident in the quality of our tours and guides. Can you get any better than that? 🙂
CAN YOU PROVIDE DIRECTIONS TO GET TO THE MEETING POINT?
This is difficult, as guests will be coming from many different places. The meeting point is very central and any staff of your hotel/hostel can tell you how to get there just be sure to be on-time. Please look at the google location.
WHAT IF I AM LATE?
The guide cannot take phone calls during the tour so if your are 20 minutes late or less you can send a WhatsApp message to +5215517855455 (whatsapp only) or call the manager of each city to the number provided to you in your booking. After 20 minutes it becomes very difficult to guess where the guide might be.
DO THE TOURS EVER GET CANCELED FOR WEATHER?
Almost never! Dress appropriately for the conditions, during hot days wear sunblock and during rainy days an umbrella will help, comfortable walking shoes are recommended. However, extreme weather will certainly cancel or postpone the tour. Please see our calendars or contact us for updates.